Reception Applicant Questionnaire

We are so excited that you are interested in joining our team!

Please answer the following questions and attach your resume. If you are selected, we will contact you for a follow-up interview.

Full-Time and Part-Time receptionist needed for busy veterinary clinic(s). 3+ years of customer service or reception experience preferred. Must be able to work at multiple locations in Gainesville, FL. Must be able to work weekends and holidays. All applicants must have reliable transportation, pass a drug test and background check.

Reception Duties:

  • Prepare records and consent forms
  • Admit patients
  • Present invoices, receive payment, and prepare estimates
  • Answer Multiple Phone Lines
  • File records
  • Maintain health certificate and rabies certificate files
  • Schedule appointments and surgeries 
  • Greet clients in a friendly manner
  • Dispense medications, pet foods, and supplies
  • Properly invoice and maintain inventory
  • Maintaining client/patient files and invoices
  • Maintain computer records/backups
  • Perform closing procedures including cleaning and sanitation of facility
  • Data Entry via Computer
  • Cash Management/Reconciliation
  • Customer Service Complaints
  • Retail Management/Ordering


Job Requirements:

  • High School Diploma or Equivalent
  • 3+ years Experience in Customer Service/Reception preferred
  • Ability to work standing for extended periods
  • Ability to work in environment with live animals/possible allergens
  • Must effectively be able to read, speak, and write legibly in English.
  • Must have basic computer literacy skills
  • Must be able to handle multiple unrelated tasks simultaneously while working in a busy environment.
  • Must be able to lift 40 pounds
  • Must be able to mop floors, vacuum floors with backpack vacuum, and upkeep grounds by using leaf blower. Must be able to bend to pick up trash, sticks, and feces.
  • Professional appearance required, all staff wear scrubs and closed-toe shoes.
  • Must be able to work all assigned shifts, including weekends.
  • Must be able to attend Wednesday night staff meetings and Sunday additional trainings.
  • Must be able to work well independently and in a group.

Gainesville Animal Hospital is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status


This questionnaire is for: Reception/Front Desk Position

Contact Us

We look forward to hearing from you

Location

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Office Hours

Our Regular Schedule

East Location Hours:

Monday:

7:00 am-6:00 pm

Tuesday:

7:00 am-6:00 pm

Wednesday:

7:00 am-6:00 pm

Thursday:

7:00 am-6:00 pm

Friday:

7:00 am-6:00 pm

Saturday:

7:00 am-11:00 am

Sunday:

Closed

West Location Hours:

Monday:

7:00 am-6:00 pm

Tuesday:

7:00 am-6:00 pm

Wednesday:

7:00 am-6:00 pm

Thursday:

7:00 am-6:00 pm

Friday:

7:00 am-6:00 pm

Saturday:

7:00 am-4:00 pm

Sunday:

Closed

Boarding Pick Up Times:

Saturday          5:00 PM  -   5:30 PM
Sunday 5:00 PM  -   5:30 PM